BVB has made every effort to ensure that the cost of delivery is as near to actual as it can be, we don’t want you to pay more than you need to have it sent to you.
We have offered you a range of choices that are based on affordability, security and timescales. All options are signed for. If there is an option you would prefer that we don’t offer, let us know. Postage costs will be added at the checkout depending on which option you choose. For a full list of charges please see the chart on our our Delivery & Returns Policy. Where possible all orders that are made by 1pm will be processed the same day.
RETURNS
All UK returns are complimentary.
We want you to be entirely happy with your order and if for any reason you are unsatisfied with your purchase you have 14 days from the receipt of your order to return it to us for an exchange or refund. Items must be returned in the original packaging and not worn, washed, damaged or have had the tags removed.
Your package will come in our courier bags that have a second sealable strip and a returns label, simply fill out the returns information, re label and re seal the bag and drop it off at your post office. Once it is back with us we will process it dependent on your instruction.
