Everything you needed to know
Who are we?
British Vintage Boxing is a UK based limited company, formed in 2017. We are a family run business and are the official merchandisers for Sir Henry Cooper. We sell men’s vintage inspired sportswear – for everybody.
Where do we manufacture our clothing?
We manufacture our clothing in Europe and the UK.
What size should I buy?
Our sizes are based on a regular fit unless otherwise stated, we recommend you select the size you would normally wear. If you’re not quite sure which size is right for you, please refer to our size guides which can be found on the product page or here.
Has my order gone through?
Once your order has been received, you should receive an automatic confirmation email. If you have not received a confirmation email please check your junk folder or the email address you used. Please contact us via firstname.lastname@example.org if these does not resolve the issue.
Can I cancel my order?
You should be able to cancel your order if you have not received a shipping confirmation email. Please contact as soon as possible to let us know. If not, you will be able to return the item for an refund or exchange once you receive it.
Delivery & Returns
How do I track my order status?
Once your order is shipped we will send you a confirmation email which will include the tracking number or your parcel. This will be followed by an update by our couriers via text and email who will let you know your estimated delivery day and provide you with up to 7 delivery options to suit you.
How much is shipping?
UK shipping is £5.99 for next possible working day signed for delivery if you order before 1pm. This may not apply to the couriers ‘remote area’ list. For more information please contact us.
International shipping is variable depending on your location. You will be able to see the exact cost when you select the shipping country in checkout (before you decide to proceed) and we have a guide to the costs here.
International shipping will incur the costs of the destination country’s duty and tax fees which will vary depending on country.
What shipping provider do you use?
We understand that receiving your goods quickly, conveniently and safely is important to you. This is why we have chosen DHL Express Worldwide as our preferred shipping solution, guaranteeing you super-fast delivery, up-to-the-minute tracking and seven delivery options.
Do you offer free shipping?
We offer free shipping on all orders over £250.
Please note that import duties, taxes and handling charges on international orders are extra to our shipping charge and are the responsibility of the customer.
Do you ship overseas?
Yes, we ship all over the world with several exemptions. If you are unable to see your chosen country on the drop down menu please contact us.
How do I find out my order status?
You will be able to track your order status using the tracking number via DHL. You are also able to contact DHL directly using your tracking number and can of course contact us.
Do I need to sign for my delivery?
DHL Express is a signed for service, once contacted you will have different delivery options which may mean you do not have to be available to sign for the parcel. These include rescheduling, leaving with a neighbour, leaving in a safe place, delivering to a DHL service point, 24/7 lockers, and alternative address or put on hold for you.
Can I return my item/s?
We want you to be entirely happy with your order and if for any reason you are unsatisfied with your purchase you have 60 days from the receipt of your order to return it to us for an exchange or refund. If you elect to exchange we will not charge you for the postage on the new item. Items must be returned in the original packaging and not worn, washed, damaged or have had the tags removed.
How do I return my item/s?
Your package will come in our courier bags that have a second sealable strip and a returns label, simply fill out the return information, re label and re seal the bag and drop it off at your post office/courier.
If for any reason you no longer have a return label or form just email us and we can email you one to print out.
How much are returns?
UK returns are complimentary - a Royal Mail returns label is provided and paid for and you simply need to drop off at the post office and retain a proof of postage receipt.
For Europe and Rest of the world - a returns label is provided but you will need to purchase the appropriate postage to return the package.
Can I exchange my items?
The returns form provided enables you to choose an exchange or a refund. Simply fill in the item you would like to exchange it for. We will contact you once your parcel has come back to us and let you know if we have that item in stock and if not what alternatives we can offer you.
Do I need to pay for shipping on exchanged items?
No we cover the cost of shipping you an exchange, both in the UK and abroad.
Payment & Refunds
What payment options do you offer?
We currently offer the following payment methods; Visa, Mastercard, American Express, Paypal, Apple Pay, Google Pay, Shop Pay, Klarna, Discover, Diners Club, Maestro, Bancontact and iDEAL.
How long will my refund take?
Once your return arrives we will be able to check the item and refund you immediately. Refunds may take 5 working days to appear in your account, depending on who you bank with.
Is my personal information safe?
How can I contact you?
Please refer to our contact page here for more information on how to contact us.
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form.