SHIPPING & RETURNS
OUTSIDE THE UK?
If your delivery address is outside the UK, you might end up with import duties and taxes (including VAT), which will be calculated once they reach your home country. Customs policies and practices are totally different from country to country - so we'd recommend getting in touch with your local customs office so you know what to expect and don't get any unwelcome surprises! When your parcel is in transit, your local customs/or courier will contact you regarding any costs. You'll need to pay any costs before your BVB products can be delivered.
EXPRESS DELIVERY WORLDWIDE
We understand that receiving your goods quickly, conveniently and safely is important to you. This is why we have chosen DHL Express Worldwide as our preferred shipping solution, guaranteeing you super fast delivery, up-to-the-minute tracking and six delivery options.
DHL's service lets you know when your shipment is due to arrive and offers you a number of delivery options. Within an hour of collection from our warehouse, DHL will inform you of the estimated date of delivery via email and text message. You can then choose change the delivery date if required.
Reschedule for another day
Leave with a neighbour
Leave in a safe place
Deliver to a DHL service point
Deliver to 24/7 lockers
Deliver to an alternative address
Hold until you return from holiday
In order to benefit from the above the options you must include a mobile number and/or email address when ordering, for the service to interact with you.
British Vintage Boxing are a proud member of DHL's Express Worldwide 'Go Green' scheme where we can asses and offset the carbon emissions generated through shipments.
RETURNS - UK/EU/ROW
We want you to be entirely happy with your order and if for any reason you are unsatisfied with your purchase you have 60 days from the receipt of your order to return it to us for an exchange or refund. If you elect to exchange we will not charge you for the postage on the new item. Items must be returned in the original packaging and not worn, washed, damaged or have had the tags removed.
Your package will come in our courier bags that have a second sealable strip and a returns label, simply fill out the returns information, re label and re seal the bag and drop it off at your post office.
UK returns are complimentary - a returns label is provided and paid for.
Europe and Rest of the world - a returns label is provided but you will need to purchase the appropriate postage to return the package.
If you have any questions regarding postage please email firstname.lastname@example.org
Once your package is back with us we will process it in accordance with your instruction.